Ticket Info

We always advise that you purchase your tickets in advance to ensure preferred seating as all seats are reserved. If you wait until the night of the performance, we cannot guarantee seats will be available. The sooner you purchase tickets, the greater choice you have in choosing your seats. We recommend purchasing seats at least a week in advance.

Online: www.thelostcolony.org
By Phone: (252) 473-6000

In Person:
The Lost Colony Box Office
Ft. Raleigh National Historic Site
Manteo, North Carolina 27954

We accept Visa, Mastercard, Discover, American Express, and cash.

Tickets cannot be held for later purchases.

Whether you order tickets online, in person or over the phone, there is a non-refundable processing fee on each ticket which is added to your total at checkout.

ELECTRONIC TICKETS

When ordering tickets online and selecting Email as the delivery method, please be aware the email with your electronic ticket could bounce into your spam or junk folder. Please check all folders. I f you do not see an email from The Lost Colony Box Office, then call the Box Office at (252)473-6000 for assistance.

LOST OR MISPLACED TICKETS

If you have lost or misplaced your theater tickets, please call the Box Office for assistance at (252) 473-6000.

WILL CALL TICKETS

Will Call tickets are available to be picked up at the Box Office the day of your scheduled performance.

The Lost Colony supports the Americans With Disabilities Act of 1990. We are wheelchair accessible at the top of the Lower Level of the theater. Special needs seating can be purchased through the Box Office or online. A limited number of wheelchair spaces with companion seating are available on a first-come, first served basis. Upon arriving at the theater, an Usher will assist you in getting to your seat. The Lost Colony makes every effort to accommodate all of our guests; however, if you have any questions or concerns, please contact the box office at 252-473-6000.

For individuals who have limited mobility, we have a limited number of wheelchairs available to transport guests from the front of the house to their seats. Upon arriving at The Lost Colony, the guest should ask at The Box Office for assistance. Please be aware that our staff will not remain with the guest during the performance, nor will they allow the guest to remain in the wheelchair for the duration of the event unless they are seated in a wheelchair-accessible seating area.

TICKET RELOCATION

If a guest requires the use of a wheelchair and did not obtain wheelchair accessible seating, please call the Box Office immediately to relocate the guest. Or if a guest accidentally purchased wheelchair accessible seating but needs a theater seat, please call the Box Office to be relocated). Box Office can be reached at (252)473-6000.

If you are unable to attend a performance, we welcome ticket exchanges up to 24 hours before the scheduled performance for a credit towards any future available show within the same season. There is NO FEE for changing your date. If you are unable to attend, your ticket purchase may be turned into a tax-deductible donation to the theatre.

I cannot attend a show that I am holding a ticket for…can I get a refund? All sales are final. No refunds will be given unless a performance is cancelled in its entirety and the ticket holder has purchased Performance Cancellation Insurance. You may exchange your tickets for another evening by calling the Ticket Office prior to the start of your scheduled performance.

Children of all ages are welcome to attend shows. All children must have a ticket regardless of age or even if they will be sitting on your lap. Sorry, no babes in arms.

House Management reserves the right to ask parents with children making a disturbance during a performance to step out of the theater until the child is calm.

If you arrive with your child in a stroller, you must leave it in the Breezeway area.  There are no strollers permitted in the seating area.

Animals are not permitted on the premises with the exception of service animals. Service animals are defined as animals that are individually trained to do work or perform tasks for people with disabilities.

Please check with the box office to help accommodate your service animal to assure that they are comfortable.

Once in Fort Raleigh National Historic Site, follow the signs to The Lost Colony or Waterside Theatre. Parking is free!

Latecomers will be seated at the discretion of the house management. You may be asked to wait at the top of the hill before being seated.

Patrons are welcome to take pictures without a flash. If it is found that you are prolonged videotaping at any point, we reserve the right to hold your camera or phone until the end of the performance. Small snippets of video are permitted.

All our theatre facilities are smoke-free facilities. Smoking, including E-cigarettes and vaping, is only permitted outside the main gates of the theatre.

We are casual. Dress comfortably. Remember we are outdoors, so a light jacket is often a good thing to have handy.

We recommend that you bring spray or other repellent with you. Please spray responsibly.

Please visit the Outer Banks Visitors Bureau website for more information on lodging and dining options near The Lost Colony.

We want everyone to have a memorable time when they visit The Lost Colony! We understand that sometimes things happen that disrupt your experience. Our ushers are trained to handle challenges and are eager to help you have a wonderful time. If you encounter any problem with sound levels, other patrons’ behavior, seating issues, etc. – please notify the nearest usher. They will do all they can to help.